Frequently Asked Questions

What is Hospice Palliative Care?

Hospice palliative care is the active, expert and gentle care of people with serious progressive illness when cure is not expected and includes support to individuals who are caregiving for someone at the end of life, and to those who have suffered the loss of someone such as a family member or a friend.

The terms Hospice and palliative care are used interchangeably in most parts of Canada. Hospice palliative care, or comfort care, is an integrated program in which expert physical, social, emotional and spiritual support is provided to patients and family members coping with advanced illness, death and bereavement.

Do Hospice Society clients have to pay?

All Hospice Society palliative and bereavement programs and services are free of charge.

How are clients and families supported?

We offer support to clients, family (including children and teens), caregivers, and close friends.

How much training do your volunteers have?

Hospice volunteers are required to take a 30 hour training program based on provincial standards and best practices.

Hospice volunteers have excellent listening skills, and receive training in group facilitation and/or one-to-one support that enables them to provide companionship and support to clients and families in their homes, in hospital, or where ever the client calls home. Support is additionally offered through programs at The Rotary Hospice House.

Hospice volunteers complete confidentiality and undergo an RCMP criminal record check.

Does it cost anything to take the training?

Yes – $125 to offset administrative costs.

If I have already trained as a volunteer at another Hospice do I have to take your training?

Yes. All volunteers working for Chilliwack Hospice Society must take our training. By doing so the trainee becomes familiar with the organization and Hospice staff have an opportunity to get to know the volunteer, thus allowing for ease of placement within the programs and services.